e-guarantee system begins in five hospitals

The Star

SEREMBAN: Five hospitals in the Klang Valley have introduced the e-GL (electronic guarantee letter) facility for civil servants from Aug 1.

This means sick civil servants in the Klang Valley will no longer have to go to their workplace first to get guarantee letters and then return to the hospital for treatment and admission.

The guarantee letter will now be available on-line under the Human Resources Management Information System (HRMIS) introduced by the Public Services Department.

The five hospitals are the Putrajaya Hospital, Ampang Hospital, Sungai Buloh Hospital, Selayang Hospital and Serdang Hospital.

Public Services director-general Tan Sri Ismail Adam said the HRMIS was part of the Government’s efforts to improve the public delivery service and the management of its human resources.

When contacted, Cuepacs president Omar Osman said the new system would allow sick employees to get treatment faster.

“Under the old system, sick employees would have to get the guarantee letter from their office and only then get to the hospital. Imagine the hassle a sick person has to go through,” he said.