Thumbs up to HTAR’s dedicated team

The Star

WE, the family of the late A.M. Chandran, wish to express our heartfelt thanks to the staff of the A&E and the ICU Ward 5C of Hospital Tengku Ampuan Rahimah (HTAR), Klang.

Our father was first taken to a private hospital in Klang and later transferred by ambulance to HTAR.

We were initially afraid that being 76-year-old, our father would be denied the treatment that he deserved. Our fears proved to be wrong! The staff at the A&E attended to him with so much care and dedication – something that took us by surprise!

About an hour and a half later, he was transferred to the ICU in Ward 5C. There, he had a second heart attack and passed away on the morning of Nov 22.

Our father suffered for only one week. But during that one week, he received the best medical attention possible.

We all know that government doctors work extremely long hours and have very little time to explain to family members what the situation is. This was not the case with the doctors at HTAR.

Special mention must be accorded to two very special people – Dr Rasem A. Kh. Husani and Dr Indra of the ICU, Ward 5C. Even when our father was fighting for his life, Dr Rasem was always positive; that itself gave us courage. He may not have had the time, but he always made sure that we were constantly updated on our father’s condition.

Dr Indra took the trouble to sms her condolences and told us that she could be contacted any time if our mother required counselling in coping with her loss!

These two doctors went beyond the call of duty to provide the best possible attention to our father. Words can’t thank them enough. The nurses at Ward 5C too never took their eyes off our father – they must never be forgotten.

To the ICU team at HTAR, keep up your excellent service and dedication – you are a fine example to the outside world of what service is all about.

FAMILY OF THE LATE A. M. CHANDRAN,

(Ward 5C, Bed No. 8)

Klang, Selangor.