Delivery system call goes unheeded

Friday December 29, 2006

MANY of us are still turning a deaf ear to Prime Minister Datuk Seri Abdullah Ahmad Badawi’s call to cut red tape and improve the public delivery system.

A case in point is the section responsible for the overseeing of the documentations for the transfer of properties like homes and apartments in the Official Assignee’s Office.

The process normally takes one to two months. The fee is RM500.

But of late there is a long delay of more than six months. Such delays are causing havoc in the system for the banks and the new owners seeking accommodation.

Follow-up calls to Official Assignee’s Office are always met with excuses like so-and-so is on leave, or gone for a course.

There seems no appreciation for the urgency of the matter, which only leads one to conclude that this tidak apa attitude is still rearing its ugly head in some sections of the civil service.

This mind set, if not changed, will eventually lead to disastrous consequences.

Can someone in the Official Assignee’s Office, please do something to make that change and be counted as one who heeds the Prime Minister’s call?



CONCERNED CITIZEN,

Kuala Lumpur.